Our team
Lead Instructor
Marcia L Ingino, PMP, PMI-ACP, PMI-PBA, IIBA-CBAP, ITIL4
In a quote by one of her students “Marcia Ingino is like a TED talk given by Roseanne Barr, except imagine Roseanne with a sweet disposition and encyclopedic command of the PMBOK!” Marcia is a dynamic and passionate speaker who seasons her presentations with practical examples from her wide background in project management and business analysis.
Marcia earned her Project Management Professional (PMP) certification way back in 1998. She was also performing and perfecting business analysis before it was cool and was the 388th person in the world to earn the CBAP certification and later earned the PMI-Professional Business Analysis (PBA). As Agile became more in style, she earned the PMI-Agile Certified Professional (ACP) credential all while being an active member of the PMI community since 1997.
Marcia has spoken about project management, agile, business analysis, product development, process modeling, requirements analysis, software development, strategic planning, portfolio management, and international business in about 35 countries in the world and all fifty United States She is a Jill of all trades and master of many including hi-tech manufacturing, research and development, telecommunications, IT, pharmaceutical, oil and gas, water quality, manufacturing, banking, and insurance.
Mrs. Ingino’s formal education includes a master’s degree in engineering management with an emphasis in project management and engineering from the University of Colorado at Boulder. Her technical background includes a B.S. in computer engineering from the University of Illinois at Urbana-Champaign. LinkedIn: https://www.linkedin.com/in/marciainginopmp/
Marcia earned her Project Management Professional (PMP) certification way back in 1998. She was also performing and perfecting business analysis before it was cool and was the 388th person in the world to earn the CBAP certification and later earned the PMI-Professional Business Analysis (PBA). As Agile became more in style, she earned the PMI-Agile Certified Professional (ACP) credential all while being an active member of the PMI community since 1997.
Marcia has spoken about project management, agile, business analysis, product development, process modeling, requirements analysis, software development, strategic planning, portfolio management, and international business in about 35 countries in the world and all fifty United States She is a Jill of all trades and master of many including hi-tech manufacturing, research and development, telecommunications, IT, pharmaceutical, oil and gas, water quality, manufacturing, banking, and insurance.
Mrs. Ingino’s formal education includes a master’s degree in engineering management with an emphasis in project management and engineering from the University of Colorado at Boulder. Her technical background includes a B.S. in computer engineering from the University of Illinois at Urbana-Champaign. LinkedIn: https://www.linkedin.com/in/marciainginopmp/
Senior Instructor / IT Director
Troy Athmann, PMI-PMP, ITIL, A+, Network+, Security+
Troy Athmann is a results-driven IT and project management professional who bridges enterprise process strategy with hands-on implementation. As a co-founder of Entercepts Consulting, he helps organizations modernize their operations through online collaboration tools development (like SharePoint and Power Platform), ITIL-aligned service design, and automation frameworks that enhance visibility, efficiency, and collaboration. In one case, he reduced an operational process from 30 hours per week to just 4 hours per week!
With a background in IT instruction and mentoring, Troy has trained professionals in project management, service delivery, and digital transformation, emphasizing practical application over theory. His approach blends ITIL, PMP, and real-world system integration to equip teams to deliver measurable outcomes.
Troy’s consulting and teaching draw from years of designing custom SharePoint environments, automating workflows through Microsoft 365 and Power Platform, and developing scalable governance structures. His work consistently focuses on turning process into performance—helping teams move from concept to capability.
With a background in IT instruction and mentoring, Troy has trained professionals in project management, service delivery, and digital transformation, emphasizing practical application over theory. His approach blends ITIL, PMP, and real-world system integration to equip teams to deliver measurable outcomes.
Troy’s consulting and teaching draw from years of designing custom SharePoint environments, automating workflows through Microsoft 365 and Power Platform, and developing scalable governance structures. His work consistently focuses on turning process into performance—helping teams move from concept to capability.
Our team
Lead Instructor
Marcia L Ingino, PMP, PMI-ACP, PMI-PBA, IIBA-CBAP, ITIL4
In a quote by one of her students “Marcia Ingino is like a TED talk given by Roseanne Barr, except imagine Roseanne with a sweet disposition and encyclopedic command of the PMBOK!” Marcia is a dynamic and passionate speaker who seasons her presentations with practical examples from her wide background in project management and business analysis.
Marcia earned her Project Management Professional (PMP) certification way back in 1998. She was also performing and perfecting business analysis before it was cool and was the 388th person in the world to earn the CBAP certification and later earned the PMI-Professional Business Analysis (PBA). As Agile became more in style, she earned the PMI-Agile Certified Professional (ACP) credential all while being an active member of the PMI community since 1997.
Marcia has spoken about project management, agile, business analysis, product development, process modeling, requirements analysis, software development, strategic planning, portfolio management, and international business in about 35 countries in the world and all fifty United States She is a Jill of all trades and master of many including hi-tech manufacturing, research and development, telecommunications, IT, pharmaceutical, oil and gas, water quality, manufacturing, banking, and insurance.
Mrs. Ingino’s formal education includes a master’s degree in engineering management with an emphasis in project management and engineering from the University of Colorado at Boulder. Her technical background includes a B.S. in computer engineering from the University of Illinois at Urbana-Champaign. LinkedIn: https://www.linkedin.com/in/marciainginopmp/
Marcia earned her Project Management Professional (PMP) certification way back in 1998. She was also performing and perfecting business analysis before it was cool and was the 388th person in the world to earn the CBAP certification and later earned the PMI-Professional Business Analysis (PBA). As Agile became more in style, she earned the PMI-Agile Certified Professional (ACP) credential all while being an active member of the PMI community since 1997.
Marcia has spoken about project management, agile, business analysis, product development, process modeling, requirements analysis, software development, strategic planning, portfolio management, and international business in about 35 countries in the world and all fifty United States She is a Jill of all trades and master of many including hi-tech manufacturing, research and development, telecommunications, IT, pharmaceutical, oil and gas, water quality, manufacturing, banking, and insurance.
Mrs. Ingino’s formal education includes a master’s degree in engineering management with an emphasis in project management and engineering from the University of Colorado at Boulder. Her technical background includes a B.S. in computer engineering from the University of Illinois at Urbana-Champaign. LinkedIn: https://www.linkedin.com/in/marciainginopmp/
Senior Instructor / IT Director
Troy Athmann, PMI-PMP, ITIL, A+, Network+, Security+
Troy Athmann is a results-driven IT and project management professional who bridges enterprise process strategy with hands-on implementation. As a co-founder of Entercepts Consulting, he helps organizations modernize their operations through online collaboration tools development (like SharePoint and Power Platform), ITIL-aligned service design, and automation frameworks that enhance visibility, efficiency, and collaboration. In one case, he reduced an operational process from 30 hours per week to just 4 hours per week!
With a background in IT instruction and mentoring, Troy has trained professionals in project management, service delivery, and digital transformation, emphasizing practical application over theory. His approach blends ITIL, PMP, and real-world system integration to equip teams to deliver measurable outcomes.
Troy’s consulting and teaching draw from years of designing custom SharePoint environments, automating workflows through Microsoft 365 and Power Platform, and developing scalable governance structures. His work consistently focuses on turning process into performance—helping teams move from concept to capability.
With a background in IT instruction and mentoring, Troy has trained professionals in project management, service delivery, and digital transformation, emphasizing practical application over theory. His approach blends ITIL, PMP, and real-world system integration to equip teams to deliver measurable outcomes.
Troy’s consulting and teaching draw from years of designing custom SharePoint environments, automating workflows through Microsoft 365 and Power Platform, and developing scalable governance structures. His work consistently focuses on turning process into performance—helping teams move from concept to capability.